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This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, and Terms of Use for access or usage of www.retv.in website and the ReTV Application
The domain name www.retv.in (hereinafter referred to as "Website") and the ReTV Application (hereinafter referred to as "ReTV App”) are owned by Billion Plus Computing Private Limited a company incorporated under the Companies Act, 1956 with its registered office at 402, 4th floor, plot no. 182, Shree Sadan, D L Vaidya road, Dadar-west, Mumbai, Maharashtra, India - 400028 , India (hereinafter referred to as "ReTV").
Your use of the Website services and ReTV App is governed by the following terms and conditions ("Terms of Use") as applicable to the Website and the ReTV App including the applicable policies which are incorporated herein by way of reference. If you transact on the Website or use the ReTV App, You shall be subject to the policies that are applicable to the Website and the ReTV App for such transaction. By mere use of the Website or the ReTV App, You shall be contracting with Billion Plus Computing Private Limited and these terms and conditions including the policies constitute your binding obligations, with ReTV.
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person or entity who has agreed to use the Website or ReTV App. The term "We", "Us", "Our" shall mean Billion Plus Computing Pvt Ltd.
When You use any of the services provided by Us through the Website or the ReTV App, including but not limited to, (e.g. Movies, TV Shows, WebChannels), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website or the ReTV App following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website and the ReTV App
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by ReTV Policies as amended from time to time.
We reserve the right to modify these Terms of Use, in whole or in part, in our own discretion at any time. Such modifications shall be effective immediately upon the linking of modified Terms of Use to the ReTV Websites.
It is your responsibility, in such cases, to review the terms of the Agreement from time to time. Such change shall be made applicable when they are posted. The Company may also alter or remove any content from the ReTV App without notice and without liability.
You agree to comply with all laws, rules, and regulations applicable to your use of the ReTV Websites and Application. In addition, you agree not to:
All text, graphics, user interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other materials contained on the ReTV Websites and Application (collectively, "Content") are owned, controlled, or licensed by or to ReTV or by the respective owner(for e.g. YouTube, Vmeo etc) , and is protected by trade dress, copyright, patent, and trademark laws, and various other intellectual property rights and laws. No license to or right in any such Content is granted to or conferred upon you. Except as expressly provided in these Terms of Use, you agree not to use, modify, copy, reproduce, republish, upload, post, transmit, distribute, sell, license, rent, publicly display or perform, edit, adapt or create a derivative work of, in any manner, any Content or any other part of the ReTV Websites or Application, without ReTV 's and its owners express prior written consent.
Notwithstanding the above, you may view, use, download, and print selected portions of the ReTV Websites solely for your own personal, non-commercial, informational use, provided that you do not republish the Content and that you keep intact all copyright, trademarks, service marks, attributions, patent, and other proprietary notices.
If You use the Website or the ReTV App, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website or the ReTV App and refuse to provide You with access to the Website or Application.
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
This Website and the ReTV App, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, ReTV does not warrant that:
ReTV will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website or Application. ReTV does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
You shall indemnify and hold harmless ReTV, its owners, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Mumbai.
Unless otherwise specified, the material on the Website or the Application is presented solely for the purpose of sale in India. ReTV make no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and ReTV is not responsible for supply of products/Services, refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
IN NO EVENT SHALL ReTV BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
This Privacy Policy (“Privacy Policy”) discloses the privacy practices for Billions Plus Computing Private Limited (“Licensee” or We” or “Us”) with regard to Your (“You” or “Your”) use of the online platform www.retv.in (“ReTV”) or its Applications in India. The Licensee is committed to maintaining privacy.
1.1 Licensee is the sole owner of the information collected through ReTV platform. We will not sell, share, transfer or rent any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person including sensitive details like name, postal address and email id. (“Personal Information”) to others in ways different from what are disclosed in this statement and the Terms of Use. Licensee identifies each visitor to our website; Application, Servers, our web server automatically recognizes non-personally identifiable information only, e.g., the IP address, domain type, browser version, and service provider.
1.2 Licensee collects information from You on the sign-up page of the ReTV platform. In the sign-up page, You are required to disclose details such as address, telephone number and/or email for the orders placed or regarding other operational information. We clearly indicate the purpose of the collection of information or inquiry before the information is requested.
1.3 We store information volunteered by You that You may elect to provide to us when You register or update Your account, enter a contest, participate in a survey, shop online, or make a purchase. We use the information we collect about You to improve the content of our website, to improve order processing and order confirmations, to respond to Your inquiries and feedback, and to provide You with a better personalized shopping experience.
1.4 We may also use the information to notify You about important functionality changes to the website, new services and special offers which we think You’ll find valuable. By using our website, You consent to the collection and use of this information by the Licensee. Licensee reserves the right to share the information collected hereunder with its own affiliates. In the event of sale or transfer of all or a portion of our business assets, consumer information may be one of the business assets that are transferred as part of the transaction.
Licensee takes all precautions to protect the Personal Information both online and offline, in order to avoid unauthorized breach. In addition, we participate in cooperative database services. These services help us to direct print catalogues, mailings and other marketing initiatives to appropriate purchasers and website visitors. Names and mailing addresses may be shared between participating parties in the cooperative database services, but no credit card or other payment information or email addresses are shared. Furthermore, we do not send Your credit card or other payment information through emails to any third parties
We may update this privacy policy at any time, and it will be posted on this platform ReTV, as and when it is so updated, so that You are always aware of what information we collect, how we use it, and the circumstances under which we may disclose it. Licensee reserves the right to disclose Personal Information as obligated by law, in response to duly authorized legal process, governmental requests and as may be necessary to protect the rights and interests of the Licensee. Unless stated otherwise, our current privacy policy applies to all information that ReTV has about You and Your account.
We may store the email addresses of those who communicate with us via email and add You to our mailing list when You sign up to receive special promotions and updates. By Your electing to receive emails from us, we would be able to send You exclusive information and special offers, which You may otherwise not learn about from our ReTV platform. You may follow the removal instructions located at the bottom of such emails to stop receiving them. Requesting such removal however, will not prevent You from receiving email communications relating to any online order You place with us. If You would prefer not to receive emails from us regarding special sales and exclusive offers, please send an email to feedback@ReTV.com with “Unsubscribe Promotions” in the subject line. If You use more than one email address to shop with us, send us Your messages from all such email account You use.
ReTV platform may contain links to other sites. The linked sites are not under the control of the Licensee. Please be aware that the Licensee is not responsible for the privacy practices of such other sites. Licensee advises You to read the privacy policies of each and every web site that collects personally identifiable information. If You decide to access any of the third-party sites linked to ReTV platform, You do so entirely at Your own risk. Any links to any partner of the ReTV platform should be the responsibility of the linking party, and the Licensee shall not be responsible for notifying of any change in the name or location of any information on the ReTV platform.
We use third parties to help us provide services to You including the fulfilment of orders, processing of payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and to provide aggregate, comparative information on the performance of our website to us and a select group.
4.2.1 Information will be shared with these third parties only to the extent necessary to provide the above stated services. The Licensee may use certain companies that enable You to establish a membership to participate in digital wallets, payment services, shipping services or rewards programs. If You elect to do so, we would only disclose to such companies the information necessary to make their programs work and support Your membership with them. We are not responsible for the privacy practices of the companies sponsoring these membership programs and we suggest You review the individual privacy policies of each company with whom You establish such membership.
4.2.2 We enter into contracts with third parties to serve ads on our behalf across the Internet and sometimes on this website. They may collect information about Your visits to our website, and Your interaction with our products and services. They may also use information about Your visits to this website and to other websites so as to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. Such third parties are not permitted to sell or share Your personally identifiable information as part of this process. If such third parties sell or share the personally identifiable information as part of the process, the Licensee shall not be responsible.
Cookies are small pieces of information saved by Your browser onto Your computer/mobile. Cookies are used to record various aspects of Your visit and assist ReTV to provide You with uninterrupted service. We save and use cookies placed on Your computer's hard drive through Your web browser to enable our systems to recognize Your browser during Your visit to our site and when You return to our site. For instance, when You are ready to purchase an item, a cookie allows our site to “remember” You have added the item to Your shopping cart. Moreover, this can also show You merchandise based on Your preferences and provide You with a more personalized shopping experience.
Licensee does not warrant that this website, its servers, or email sent by us or on our behalf are virus free. Licensee will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. Notwithstanding anything to the contrary in the privacy policy, Licensee’s liability under this privacy policy shall in no event exceed the price of the product purchased and in the event no purchase is made, exceed INR 100/- (Indian Rupees One Hundred only).
Licensee takes Your right to privacy very seriously and has taken measures to safeguard, protect and respect Your Personal Information. Licensee will only disclose Your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement, governmental official, legal authority or similar requirements.
In accordance with the Information Technology Act, 2000 and applicable rules made thereunder, the Grievance Officer for the purpose of Your personal sensitive information as governed by the ReTV’s privacy policy is Mr. Kishore Hirani and can be reached at kishore@retv.in
By visiting this website, You agree that the laws of India without regard to its conflict of laws principles govern this privacy policy, and any dispute of any sort that might arise between You and the Licensee or its affiliates.
10. UPDATING PERSONAL INFORMATION
You may update or modify Your contact information and user preferences by logging into “My Account”.
Our website only accepts orders from web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts information You input. This is to prevent inadvertent placing of orders through an unsecured connection. It is important for You to be protected against unauthorized access to Your password and to Your computer. Be sure to sign off when finished using a shared computer.
The Terms of Use Agreement is incorporated herein by reference in its entirety.
Should You have questions about this policy or Licensee information collection, use and disclosure practices, feel free to contact us at the address support@retv.in or +91-9819 186 186. We will use reasonable efforts to respond promptly to requests, questions or concerns You may have regarding our use of Personal Information about You. Except where required by law, the Licensee cannot ensure a response to questions or comments regarding topics unrelated to this policy or Licensee’s privacy practices.
For Support Related Issues
email us at support@retv.in or call us on +91 9819 186 186 ( Mon-Fri, 10am to 6pm)
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